Terms and Conditions

Introduction Welcome to FloorMaster! These Terms and Conditions (“Terms”) govern your use of our website, https://floormaster.co.za (the “Website”), and the services we provide. By accessing or using our Website, you agree to be bound by these Terms.

1. Use of the Website 1.1. The Website is intended for informational and commercial purposes related to our flooring solutions. 1.2. You agree to use the Website only for lawful purposes and in compliance with applicable South African laws.

2. Intellectual Property 2.1. All content, including text, images, logos, and designs, is the property of FloorMaster or its licensors and is protected under South African copyright law. 2.2. Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.

3. Services and Pricing 3.1. Pricing provided on the Website is indicative and subject to change without prior notice. 3.2. A formal quote will be provided upon request or inquiry.

4. User Submissions 4.1. By submitting any information, including inquiries or feedback, you grant FloorMaster the right to use this information to provide services. 4.2. You agree not to submit false, defamatory, or unlawful content through the Website.

5. Limitation of Liability 5.1. FloorMaster shall not be held liable for any direct, indirect, or consequential damages arising from the use of this Website. 5.2. The Website is provided “as is,” and we make no guarantees regarding its functionality or accuracy.

6. Governing Law 6.1. These Terms shall be governed by the laws of South Africa. 6.2. Any disputes arising from these Terms shall be resolved in the courts of South Africa.

7. Contact Us For any questions or concerns regarding these Terms, please email us at info@floormaster.co.za.


Privacy Policy

Introduction FloorMaster is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the Protection of Personal Information Act (POPIA).

1. Information We Collect 1.1. Personal Information: Name, email address, phone number, and other details you provide via the contact form. 1.2. Usage Data: Information about how you use our Website, including IP address and browser type.

2. Use of Collected Information 2.1. To respond to inquiries and provide requested services. 2.2. To improve our Website and services. 2.3. To send updates or promotional content (with your consent).

3. Sharing of Information 3.1. We do not sell or rent your personal information. 3.2. Information may be shared with third parties only as necessary for providing our services or as required by law.

4. Data Security 4.1. We implement technical and organizational measures to secure your data. 4.2. However, no online platform is completely secure, and we cannot guarantee absolute security.

5. Your Rights 5.1. Access: You may request access to the personal data we hold about you. 5.2. Correction: You may request corrections to inaccurate or incomplete information. 5.3. Deletion: You may request the deletion of your personal data, subject to legal obligations.

6. Cookies 6.1. We use cookies to enhance user experience and analyze Website traffic. 6.2. You can control or disable cookies through your browser settings.

7. Contact Us For any questions about this Privacy Policy, please email us at info@floormaster.co.za.